Creating a Truly Inclusive Travel Industry

At Communicate Inclusively we are all about creating a positive impact through inclusion, and we were delighted to see our rally call to the travel industry, published in the October issue of TTG Magazine. Check out an extract below, or read the full article.

Extract TTG Media Magazine:

While we’ve made strides in creating more inclusive travel experiences and workplaces, it’s vital to recognise the work that still lies ahead.

My journey through the realms of travel, from marketing at the Saint Lucia Tourist Board to leading destination marketing at Travelport, has offered me valuable insights. I’ve seen the industry’s progress, but I’ve also witnessed where it falls short in providing truly inclusive and equitable experiences for both customers and colleagues.

These observations are particularly striking when compared with my recent experience in the financial services sector, where I’ve dedicated the past four years to advancing diversity, equity and inclusion (DEI) efforts. And it’s a tale of progress.

Many travel and tourism organisations have taken commendable steps towards inclusivity. They’ve embraced diversity in their marketing campaigns, showcasing the rich tapestry of travellers’ backgrounds and abilities.

Within their teams, diversity and inclusion initiatives have gained traction, with training programs and policies aimed at creating fair and inclusive workplaces.

Yet, let’s not forget that progress should never lull us into complacency. The shadows of discrimination still linger within our industry, and they must be confronted head-on…

To access the complete article in TTG Media Magazine, click the link below: